Storm Damage Disclaimer

1. What a storm inspection covers

Our storm inspection documents visible indicators of wind and hail damage: bruised or fractured shingle mats, granule loss, creased or lifted tabs, damaged ridge caps, torn pipe boots, dented metal accessories, gutters, and soft metals used as a hail test surface. We photograph and date everything we find.

2. Hidden damage

Some damage cannot be seen from the surface. Compromised decking, saturated or delaminated sheathing, failed fasteners, rot at the eaves, and concealed structural issues may only become apparent after existing roofing materials are removed.

Discovering hidden damage does not mean the original inspection was wrong — it means the roof could not be seen through until tear-off.

3. Supplemental estimates

When hidden damage or code-required work is uncovered, a supplemental estimate may be required. On insurance projects, supplements are submitted to your carrier for consideration; on retail projects, they are presented to you as a change order. Work that increases the price is not performed until it is approved in writing.

4. Timing matters

Most carriers impose deadlines for reporting storm damage, often one year from the date of loss. Damage also worsens with each subsequent rain. If you suspect storm damage, request an inspection promptly.

5. Storm-chasing warning

After major storms, out-of-state operators canvass North Carolina neighborhoods, collect deposits, and disappear. MLB Roofing is local to Carrboro, licensed and insured in North Carolina, and will still be here for your warranty. Always verify licensing and insurance before signing anything with anyone who knocks on your door.

6. No guarantee of coverage

Identifying storm damage does not guarantee your insurance carrier will approve a claim. See our Insurance Claim Assistance Disclaimer.